Privacy Policy

01 Information We Collect

Depending on your interaction with us, we may collect:

• Your name, email address and phone number.
• College, course, branch and year of study.
• Programme preferences and registration details.
• Billing information, payment references and transaction status.
• Attendance, assignments, assessments and programme progress.
• Information you provide through enquiries or support requests.
• Technical information such as IP address, browser details and cookies, where enabled.

02 How We Use Your Information

We use your information to respond to enquiries, process registrations, verify payments, allocate batches and deliver programme services.

We also use it to provide LMS access, communicate schedules, issue eligible certificates, manage support requests, improve our services and meet applicable legal obligations.

Promotional communications will be sent with your consent where required. You may opt out by contacting us or using an available unsubscribe option.

03 Payment Processing

Payments are processed through third-party payment gateways, including Razorpay where enabled. Information submitted directly to a payment gateway is handled according to its own privacy policy.

We may receive transaction references, payment status and information necessary to verify your payment. UrbanScholar does not request your banking password, UPI PIN or payment OTP.

04 Sharing of Information

We may share necessary information with service providers supporting payment processing, website hosting, learning platforms, communications and programme delivery.

For internship or placement applications, relevant information may be shared with the organisation involved after informing you and obtaining consent where required.

We may also disclose information where required by law or to prevent fraud and misuse. We do not sell your personal information.

05 Cookies and Website Usage

Our website may use cookies for essential functionality and, where enabled, analytics. You can manage cookies through your browser settings. Disabling essential cookies may affect certain website features.

Where required, consent will be requested before enabling non-essential cookies.

06 Data Retention and Security

We retain personal information for as long as reasonably necessary to deliver our services, maintain required records, resolve disputes and comply with applicable obligations.

We use reasonable technical and organisational safeguards to protect information. However, no online system can guarantee absolute security.

07 Your Rights and Choices

You may contact us to request access to, correction of or deletion of your personal information, or to withdraw consent where processing is based on consent.

Requests will be handled in accordance with applicable law. Certain information may need to be retained for legal, accounting or dispute-resolution purposes.

08 Participants Under 18

Participants under 18 should enrol with the involvement of a parent or legal guardian. Where required, we will obtain verifiable parental or guardian consent before processing their personal information.

09 Third-Party Links and Platforms

Our website and communications may link to external websites, forms, payment gateways or other platforms. These services operate under their own privacy policies, which you should review before using them.

10 Changes to This Policy

We may update this policy to reflect changes in our services or applicable requirements. The revised version will be published on this page with an updated date.